Yes! Shipping is free on orders over €100. Otherwise, the shipping cost ranges from €3.99 to €16.99, depending on the product and country. The exact cost will be calculated at checkout.

Yes! You can track your order easily in two ways:

1. Via the chat button – Simply click on the chat button at the bottom right of the website/page and enter your tracking number.
2. Through your profile – Log into your account and select the "Track My Order" option. Enter your tracking number to see your order's status.

Your tracking number will be sent to you via email once your order has been shipped.

We currently ship to the following regions:

• The United States
• Europe, including: Aland Islands, Albania, Andorra, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Kazakhstan, Kosovo, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Ukraine, Vatican City.
• The United Kingdom
• EFTA states (Iceland, Liechtenstein, Norway, Switzerland)
• Canada
• Australia & New Zealand
• Japan
• Brazil

At this time, we do not ship to other regions.

The shipping takes 3 to 10 working days dipending on the product and the country.
Please note that unexpected delays may occasionally occur.

We accept the following payment methods:

• Credit/Debit Cards: American Express, Visa, MasterCard, GB
• Digital Wallets: Apple Pay, PayPal
• Shopify Payments: Shop

You can reach us via email at support@freyvix.com or contact us on our contact page. We aim to respond within 24-48 hours.